Yes, you can purchase Genkinno Warranty Plus up to 60 days after you’ve purchased the product.

The new 2023 model of the Genkinno P1 has improved cleaning capabilities that allow it to loosen algae for easier removal.

The cleaner is a complete plug-and-play device. However, if the device’s pathing becomes abnormal over time, you may need to recalibrate the compass. Please refer to our tutorial to see how this simple process is carried out.

Compass calibration is important to ensure efficient operation. If calibration is abnormal or incomplete, it may lead to aberrations or abnormalities in the cleaner’s path.

No. When the cleaner is turned on, it’s in auto mode by default, and will automatically begin cleaning the swimming pool. However, you can use the remote control for cleaning specific area

Genkinno P1 runs up to four hours of use in manual mode, and 2 hours in automatic mode, enough to clean up to 100m² or 1600²

To clean the tank, simply remove it from the robotic pool cleaner and rinse it with clean water. There are videos and pictures available in our tutorial section for reference at https://genkinno.com/pages/tutorial-page

It takes approximately 3 hours to fully charge the unit.

The charging indicator is located on the wall charger. If the lights on the charger don’t turn on while charging, try unplugging and re-plugging the charger. If the problem still exists, contact us for further assistance.

After cleaning, the device will automatically park poolside. Gently pull on the floating cable to bring your cleaner to the surface of the pool to remove it.

It is highly recommended to clean the filter basket after each cleaning cycle.

You can find replacement brushes on the accessories page at https://genkinno.com/collections/p1-accessories