Help Center

Find answers to your questions, resolve any issues you might have, and get all the support you need with your Genkinno purchase.

Warranty

Full coverage for 1 year, including repairs and replacement services.

Tutorials

Browse easy-to-follow guides on how to use and maintain your pool cleaner.

After-sales Policy

Enjoy peace of mind with our warranty, refund, shipping, and repair info.

Downloads

Access helpful resources to enhance your pool cleaning experience.

Product Support

Genkinno P1 Series

Genkinno P2 Series

Accessories

正常价格 $49.99 USD
销售价格 $49.99 USD 正常价格
正常价格 $14.99 USD
销售价格 $14.99 USD 正常价格 $14.99 USD
Gray
Gray
Black
Black
正常价格 $29.99 USD
销售价格 $29.99 USD 正常价格
正常价格 $499.00 USD
销售价格 $499.00 USD 正常价格
正常价格 $19.99 USD
销售价格 $19.99 USD 正常价格
正常价格 $499.00 USD
销售价格 $499.00 USD 正常价格
Grey
Grey
White
White
正常价格 $14.99 USD
销售价格 $14.99 USD 正常价格
正常价格 $199.00 USD
销售价格 $199.00 USD 正常价格 $199.00 USD
正常价格 $69.99 USD
销售价格 $69.99 USD 正常价格
正常价格 $99.00 USD
销售价格 $99.00 USD 正常价格

Tutorial

Genkinno P1 & P1 SE | Quick Start Guide
Genkinno P1 & P1 SE | Calibration Guide

Frequently Asked Questions

Can the cleaner be used in different pools, such as a vinyl pool liner? Would it need to be remapped each time?

How do I clean the tank? Are there any videos or pictures available for reference?

Where can I find replacement brushes?

There are no lights displayed while charging. How can I tell if the cleaner is fully charged or charging?

Is it necessary to calibrate the compass?

How do I safely remove my cleaner from the water?

click to view more FAQs  

Customer Service

+1 888-677-7740

Toll-free Hot Line, US only
Mon-Fri 9am-5pm EST

support@genkinno.com

Email support
24-hour response